We offer FREE Standard Shipping on all orders over $100 worldwide! All of our shipping rates and delivery times can be viewed here.

We offer next-day-dispatch on all orders placed Monday - Friday. Your order will be sent out either the same or the following business day!  *excludes custom 9K solid gold range. Standard Australia-wide orders will be received approximately 2-5 business days after the order has been sent, and express shipping is approximately 1-3 business days. Standard International shipping depends on your country location and rate of Australia Post delivery, but it approximately 12 business days.

If you are not 100% satisfied with your purchase or if it is the wrong size, we accept exchanges up to 30 days after items are received. Or alternatively, you can request a store credit, but we do not offer refunds. For health reasons we cannot accept earring exchanges. Shipping and handling charges will be at the expense of the buyer. Items must be retuned undamaged, unused and with all original packaging to be eligible for an exchange. We recommend using tracked postage and protective packaging to ensure the items arrive safely.We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us at hello@mintkissx.com and we’ll take you through the process.

Yes, our jewellery can be worn every day in the shower and while washing your hands. We do recommend to keep it out of the ocean and chlorine to ensure it lasts.

Yes, our jewellery is sweatproof! 

We created a cheat sheet to answer this question! You can view it here.

You can view our ring size guide here. This will help you measure your correct size, or alternatively, pop into a local jeweller. 

All orders are packaged in our branded Mint Kiss boxes, with the option of adding complimentary gold foil ribbon and gold foil 'For You' gift card. No pricing information is included, that way you can have it shipped directly to that special someone! If you would like to add a gift note, please include it in the gift message text box on the product page. To lessen our carbon footprint and to ensure we are being as sustainable as possible, when multiple pieces are purchased they will be packaged appropriately in one box. If you require more than one box for separate gifting, please let us know in the notes section at checkout. All pendants ordered seperate will be packaged in our branded suede jewellery pouches. 

If the item you are wanting is out of stock, please click the 'email when in stock' button to be notified when it is due to arrive back in stock. Or email us at hello@mintkissx.com to get a rough estimate on the restock date. 

We do offer gift cards in set amounts depending on your budget. They are valid for 3 years and are delivered directly to your email address and contain instructions on how to redeem the voucher at checkout. There are no additional processing fees, and they can be used over more than one transaction if desired. They can be used on our permanent jewellery service too! You can shop gift cards here. 

Our pieces are made by our global team of craftsmen in India, China, and Indonesia. Our leading manufacturer is a small, family owned business whom value safe and responsible working practices for their artisans.